Shipping policy

SHIPPING POLICY

Orders are prepared and packed within 2–5 business days. Business days do not include weekends or holidays.

 

In most cases, orders submitted during the week are shipped out within 1–2 business days after processing begins. Any order placed late Friday, Saturday, or Sunday will begin processing on the following business day.

Shipping estimates:
• U.S. orders typically arrive within 3–5 business days
• International orders typically arrive within 5–8 business days

Please review your order carefully before checking out. Once an order is submitted, we are unable to make changes to products, addresses, or order details. Orders also cannot be canceled after shipping confirmation or tracking has been issued.

Customers are responsible for providing the correct shipping information at checkout. If a package is returned because of an incorrect address or unsuccessful delivery attempts, the customer will be responsible for any additional shipping costs required to resend the package.

After your order leaves our facility, all tracking updates are handled directly through USPS or UPS. If your tracking says “Delivered” but you cannot locate the package, please contact the carrier directly for further assistance.

While we work to ship orders as quickly as possible, delivery delays can occasionally happen due to weather, carrier disruptions, holidays, or other circumstances outside of our control.

We are not liable for lost, stolen, or delayed packages once they are in the possession of the shipping carrier. Packages marked as delivered by the carrier are considered successfully delivered and will not qualify for replacements or refunds.